We have a Full-Time Job Opening
Company: Arrow Electronics
Company website: www.arrow.com
Position: Customer Service Representative
Location: Denver, CO
Deadline for Application: N/A Ongoing
Submitted by: Julie Mccormick
Email Reply: [email protected]
At Arrow, we help innovators to innovate. We work with some of the biggest players in the industry – all of the ones you’ve heard of, and many you’ve never heard of. We help designers, engineers and partner companies develop tools and apply technology in new ways to create better cars, better homes, better planes, better hospitals, a better life. We help companies recycle old electronics so that useful parts and processors don’t wind up in landfills. We help companies maximize their cloud data center investments and are on the cutting edge of the most energy efficient lighting systems. We help the world’s best technology companies think “Five Years Out,” working together to innovate the next big thing after the next big thing. When you think about the world of Five Years Out, Arrow is helping design it, build it and source it. We are a Fortune 150 company with 2012 sales of $20.4 billion. Our team includes 16,500 employees worldwide across more than 470 locations in 55 countries. At Arrow, you’ll join a team with a strong commitment to innovation and using technology to make the world a better place for us all. We’ll encourage you to develop your talents and discover new challenges every day. Are you Five Years Out? Then you’ll want to be working with us.
The main job function of this position is to maintain on-time delivery performance expectations within the customer base and support the Sales Marketing Reps team to further enhance Arrow’s position within each customer. Responsibilities for a variety of customer service /sales support / planning activities including but not limited to: Entering and maintaining sales order and expediting product delivery Scheduling and expediting work orders. Interface with manufacturing and suppliers to request basic delivery information. Review and take action on backlogs. Defective product management, process PO change requests Act as liaison between sales and material planning group through involvement in shortage calls, quality problems, programming, etc. Assist with the overall customer service and account management/strategy by partnering with Sales/Marketing Rep to troubleshoot customer concerns, acting upon a variety of branch level reports, and working on other assignments as needed. Interfaces with distribution centers on field quality reports and other customer requirements.
Basic Qualifications: High school diploma or Associates degree 2-4 years customer service experience Strong interpersonal, problem solving and customer service skills Excellent organizational, verbal and written communication skills Able to multitask, prioritize and deal with ambiguity
How to Apply:
Drop off a resume at our career fair booth on Wednesday, February 12th OR Apply online: http://jobsearch.arrow.com/englewood-co/customer-service-representative/42149467/job/