We have a Full-Time Job Opening
Company: FORCE America, Inc
Company website: www.forceamerica.com
Position: Inside Sales
Date Available: 1/11/16
Location: Kansas City
Deadline for Application: 1/28/2016
Submitted by: Robin Bolton
Email Reply: [email protected]

 

 

Company Information:
FORCE America is an employee owned business that manufactures and distributes hydraulic solutions. We are a leader in our markets due to our commitment to customer service, product innovation, product diversity, and flexible designs. Our team and products reach a customer base of over 17,000. FORCE America employs experienced engineers, knowledgeable support staff, and skilled production teams to ensure our expectations of quality and customer service.

 

 

Duties:
Partners with assigned customer base to provide pricing, availability, and updates on order statuses. Respond to overflow customer inquiries regarding common product lines, current orders, escalate orders, and part availability. Able to enter component and sub-assemblies sales orders. Able to enter component and sub-assemblies quote orders. Administrative support including email orders, fax, and providing number RMA’s. Complete component pricing and availability inquiries. Assists with inside sales II, III and outside sales team for research work, small projects and pricing. Partner with Outside sales team to coordinate customer service needs for dedicated customer base. Other duties as assigned.

 

 

Qualifications:
High School Diploma or GED. 5 years of relevant work experience, 2 years hydraulic Assembly experience, 1 year of experience in a customer facing role. Strong mechanical aptitude. Strong communication skills, written and verbal, most often over the phone. Strong sense of urgency and ability to prioritize in order to meet the expectations of the customer. Detail oriented and the ability to exhibit patience. Experience with Shortel and MS applications, Outlook, Excel, Word, and FORCE America ERP.

 

 

How to Apply:
Apply online: https://careers-forceamerica.icims.com/jobs/1198/inside-sales-specialist/job