We have a Full-Time Job Opening
Company: Hartfiel Automation
Company website: www.hartfiel.com
Position: Inside Sales/Application Specialist
Location: Urbandale, IA
Deadline for Application: 5/1/2016
Submitted by: Chad Williams
Email Reply: [email protected]
Building a Stronger America through Innovative Automation Solutions. Hartfiel Automation is a specialized high-tech provider of pneumatics, motion and mobile control solutions. Hartfiel Automation continues to diversify their services by adding product offerings in hydraulics, aluminum extrusions, robotics and other automation solutions in order to better serve their customers and reach new areas of innovation.
Accountabilities Maintains and builds customer relationships via phone, faxes or email by providing superior customer service. This involves processing orders, facilitating returns, and working through technical questions and complaints. Estimates date of delivery to customer based on knowledge of vendors’ production and delivery schedules. Researching and discovering technical solutions to best solve customer problems or needs. Calming a customer or situation by letting them know you will take responsibility and try to help them. This requires a positive disposition and the ability to interpret customer concerns. Supports Outside Sales Teammate(s) with quotes, research, sourcing product, and sales leads. Prepares all information on new customer for input into customer database. Develops and maintains relationships with suppliers as necessary. Solicits sale of new products and services. Schedules appointments for outside sales staff. Receives inbound calls and converts into additional opportunities. Serves as a supplier delegate. Tracks stock levels of customer specific inventory. Attends and participates in weekly team funnel meetings. Other miscellaneous duties as assigned by supervisor. Follows all quality processes and procedures as established by Hartfiel Automation. Operates within the intended framework of Hartfiel Automation’s mission, values, and vision statements.
Education/Experience Associates degree from accredited college or technical school and/or equivalent technical experience. Degrees in Fluid Power or Mechanical, or Electrical Engineering is preferred. Experience with pneumatics and motion control automation components is preferred. Skills managing a territory, building client relationships, and prospecting are also preferred.